Why should you treat workers with respect? Managers, business owners, and customers often take for granted the work done by employees, and overlook the fact that these are people, too, with lives of their own. Whether you are managing staff at McDonalds or hiring lawn care companies, the way you treat those people says a lot about you, and has a lot of influence the kind of service you receive.
Scheduling is a pain. In fact, some people consider scheduling such a headache that they don’t want their own business for that reason alone. As a manager or business owner, you have no doubt faced the last minute call-in employee who cancels because he is sick, and it happens to be on the same night as the big football game. It’s easy to treat people who do this to you and your business quite badly, and get even with them. Sometimes, disciplinary action is important. Employees who consistently call in sick, who are late to work, who leave work early, or who are otherwise poor employees not only make it harder on you and the other employees, it sets a bad example for co-workers. They see such lax behavior and, if there are no repercussions, think they should be able to get away with the same actions.
In a strange way, upholding business protocol with the shirker is actually a way of showing respect for your employees. The ones who work well and do what they are supposed to do feel cheated is someone is getting away with something. By upholding standards, you reinforce that they are, indeed, doing what they should do.
Flexibility in scheduling is always important of course. But, pay attention to who asks for time off or shift changes the most often. Make sure your loyal employees are rewarded and recognized, even if it is just a smile and literal pat on the back. A simple “thank you” is more than many employees ever expect.
Who needs supervision? Some managers or bosses think that everybody needs supervision. While that is true, to a degree, too much supervision can be demeaning and demoralizing to some employees Pay attention to the employees who are always on the job, and have few problems. These are the ones who probably don’t need much supervision. In fact, if a supervisor questions them on their procedures, paperwork, or decision making, they will see it as distrust. This can engender a sense of betrayal. A trustworthy employee will wonder why you are suddenly doubting him.
On the other hand you have employees who require constant supervision. These are the ones who will slack off every chance they get, and only work when they think someone is watching. As their boss, it is your responsibility to keep tabs on these people. Don’t ask their coworkers behind their back if that particular employee is doing his job. This puts the honest employee in a difficult spot, and they will simply not trust you.